How to Request the Removal of an Old or Duplicate Facebook Page for Your Business

Have you discovered an old or duplicate Facebook page still floating around for your business, school, or organization? Whether it was created years ago by a former staff member, an automatic page generated by Facebook, or simply a page that’s no longer in use, it’s important to maintain a clean and professional online presence.

In this guide, we’ll walk you through the steps to report, remove, or claim a legacy Facebook page to reduce confusion for your audience and maintain brand consistency.

Step 1: Determine Who Created the Old Page (if possible)

First, figure out:

• Was this page created by your organization?

• Was it auto-generated by Facebook?

• Is anyone still listed as an admin?

Visit the page and check:

• The “Page Transparency” section (on the right side of the page on desktop)

• Posts and Admin responses (if any)

• Associated emails or listed websites that might give clues

Knowing the origin will help guide your next steps.

Step 2: Decide Your Goal

Do you want to…

1. Delete the old/unused page?

2. Merge it with your current, active page?

3. Claim ownership of it?

Your goal will determine the best approach.

Step 3: Prepare Supporting Documentation

If you’re requesting ownership or removal, Meta may ask you to verify your connection to the business. Have the following ready:

• A copy of your business license or 501(c)(3) status (for nonprofits/schools)

• Utility bills or phone bills with the organization’s name/address

• Your domain-based email address (e.g., john@yourbusiness.com)

Step 4: Submit a Page Removal or Claim Request

Use Meta’s Business Help Form for page ownership or removal requests:
https://www.facebook.com/help/contact/1280439701975125

Instructions for the form:

1. Choose the issue: “I want to request ownership of a Page or report an unauthorized Page.”

2. Fill in:

   • The URL of the old/duplicate page

   • The URL of your official current page

   • Details explaining the issue (e.g., “We are [INSERT NAME OF BUSINESS HERE] and would like to remove an outdated page created before our current one was established.”)

3. Upload any documentation as requested.

Step 5: If Applicable, Request a Page Merge Instead

If you have access to both the old and current pages:

• Go to the Facebook Page Merge tool:
  https://www.facebook.com/pages/merge/

• Choose the pages to merge. Facebook will ask you to select which page to keep.

Note: Both pages must have similar names and represent the same thing. The page you’re not keeping will be removed, and its followers will transfer to the page you keep.

Step 6: Notify Your Audience (Optional)

If the old page has followers, consider posting a final message before removal or requesting access:

“We’ve moved! Please follow our official page here: [link]. This page is no longer updated and will be removed soon.”

 

Bonus: How to Report a Page if You’re Not the Admin

If you don’t have access and can’t claim the page, you can still report it as a duplicate:

1. Go to the old page.

2. Click the three dots (…) on the page.

3. Select Find Support or Report Page.

4. Choose “Duplicate of another Page” and follow the prompts.

If All Else Fails

Sometimes Facebook won’t take action without admin access. If you’re stuck:

• Try reaching out to any former employees who may still have access.

• Submit a support request via your Meta Business Suite if you manage your current page through it.

Keep Your Digital Presence Clean

Removing outdated or unofficial Facebook pages helps ensure that users always land on the right profile — with accurate, timely info about your organization.

If you need assistance reviewing or cleaning up your Facebook presence, Chicklet Marketing is happy to help. Reach out anytime!